Privacy Policy

Effective Date: 15-5-2025
Restaurant Name: 99plate restaurant
Website: www.99plate.com

At 99plate restaurant, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Order Information: Details of your food orders, delivery preferences, and payment method (note: we do not store full credit/debit card details).
  • Technical Data: IP address, browser type, device information, and cookies (see Section 5).
  • Feedback & Reviews: Any information you submit in reviews or contact forms.
  1. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send you order updates and customer service messages.
  • Improve our website and services.
  • Respond to inquiries and feedback.
  • Send you promotional offers (only if you opt-in).
  1. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Delivery Partners: To ensure your food is delivered to the correct location.
  • Payment Processors: To securely process your payment.
  • Service Providers: Such as website hosting, marketing, or analytics tools (e.g., Google Analytics).
  • Legal Authorities: If required by law or to protect our rights.
  1. Data Security

We use appropriate security measures (e.g., SSL encryption, firewalls) to protect your personal data. However, no system is 100% secure. You are responsible for keeping your login information confidential.

  1. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and order history.
  • Analyze website traffic and usage.
  • Improve user experience.

You can manage your cookie settings through your browser. Disabling cookies may affect site functionality.

  1. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Withdraw your consent for marketing communications.
  • File a complaint with a data protection authority.

To exercise your rights, contact us using the details below.

  1. Retention of Data

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law.

  1. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect data from minors.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: plate99restaurant@gmail.com
Phone: 8550835554
Address: Doddanekundi Flyover, Ferns City, Doddanekundi, Doddanekkundi, Bengaluru, Karnataka 560048

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